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Terms of Service

Effective Date: April 23, 2026

1. Agreement to Terms

These Terms of Service ("Terms") are a binding contract between you ("Operator," "you") and BotCraft Works LLC, doing business as Tiger Claw ("Tiger Claw," "we," "us," "our"). By accessing or using the Tiger Claw AI Follow-Up Assistant service or website at tigerclaw.io (the "Service"), you agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract. By using the Service, you represent that you meet these requirements.

3. The Service

Tiger Claw is an independent software product built to support prospect conversation management, follow-up organization, reply drafting, objection support, notes, and next-step guidance. Users configure their own workflow, connected tools, and communication practices, and use the Service to support prospect conversations they are responsible for managing.

4. Subscription and Billing

Price: The Service is offered at $147 per month, billed monthly through our payment processor. Prices are subject to change with 30 days' notice to active operators.

Billing cycle: Subscriptions renew automatically each month until canceled.

Cancellation: You may cancel at any time through your account or by contacting help@tigerclaw.io. Cancellation takes effect at the end of your current billing cycle. You will retain access to the Service through the end of the paid period. We do not use long-term contracts, hidden cancellation steps, or cancellation friction to trap users.

Refunds: Fees are non-refundable after 7 days except where required by law. If you believe you have been charged in error, contact help@tigerclaw.io within 30 days and we will review your request in good faith.

Failed payments: If payment fails, we may suspend or terminate the Service after reasonable notice.

5. Your Account

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Ensuring the accuracy of information you provide
  • Providing and maintaining any connected tools, calendar links, account credentials, and API keys you choose to use with the Service

6. Acceptable Use

You agree that you will NOT use the Service to:

  • Violate any applicable law, regulation, or third-party right
  • Engage in or promote any illegal pyramid scheme, Ponzi scheme, or other fraudulent business model
  • Make false, misleading, or unsubstantiated earnings claims in violation of Federal Trade Commission (FTC) rules or any other applicable consumer protection law
  • Impersonate any person or entity, or misrepresent your identity or affiliation
  • Spam, harass, threaten, defraud, or harm prospects or any other person
  • Contact anyone who has unsubscribed, opted out, asked not to be contacted, or otherwise must be suppressed
  • Send unsolicited commercial communications in violation of CAN-SPAM, TCPA, or similar laws
  • Promote adult content, illegal substances, weapons, or other content prohibited by a connected messaging platform's terms of service
  • Attempt to reverse engineer, decompile, disassemble, or otherwise extract the source code of the Service
  • Interfere with or disrupt the Service, servers, or networks connected to the Service
  • Use the Service to build a competing product
  • Circumvent any access controls, rate limits, or usage restrictions
  • Promote any business opportunity that has been the subject of an active enforcement action by the FTC, SEC, or comparable regulator, unless and until that action is resolved

You are solely responsible for how you use the Service and for the content of communications you send. Tiger Claw provides software support; you direct its use. You are responsible for company, program, legal, advertising, privacy, income-claim, and communication compliance.

7. AI Disclosure Responsibility

AI may draft notes, replies, summaries, and guidance. AI drafts require human review before use. You review, edit, approve, send, and stay compliant. You agree to comply with all applicable laws regarding AI disclosure, including ensuring that prospects receive any disclosure required by law or regulation.

8. Intellectual Property

Tiger Claw and its licensors own all rights in the Service, including software, designs, logos, and content. You retain ownership of content you provide, including your configuration, prospect data you upload, notes, prospect conversation data, and conversation records, and you grant us a license to use that content solely to operate, support, secure, and improve the Service.

9. Third-Party Services

The Service may rely on third-party services including payment processors, hosting providers, AI providers, communication tools, calendar tools, and data providers. We are not responsible for the availability, accuracy, or conduct of these services. Your use of them is governed by their own terms.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION.

We do not warrant that the Service will be error-free, secure, or available at all times. We do not warrant that using the Service will result in any specific sales, signups, commissions, rank or rank advancement, income, recruiting results, customer acquisition, lead conversion, or other business outcome.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIGER CLAW'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

IN NO EVENT WILL TIGER CLAW BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow these limitations; in those jurisdictions, our liability is limited to the maximum extent permitted.

12. Indemnification

You agree to defend, indemnify, and hold harmless Tiger Claw, BotCraft Works LLC, and their officers, employees, and agents from any claim, loss, damage, or expense (including reasonable attorneys' fees) arising out of: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including a connected messaging platform's terms of service, any law, or any individual's privacy rights; (d) content sent through your workflow; or (e) any claim that your use of the Service caused harm to a prospect or other person.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with reasonable notice where practicable. You may cancel at any time under Section 4.

Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination (including Sections 8, 10, 11, 12, 14, 15, and 16) will survive.

14. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws principles.

15. Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights.

Any dispute arising out of or relating to these Terms or the Service will be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration will take place in Maricopa County, Arizona, or virtually by agreement of the parties.

Class action waiver: You and Tiger Claw agree that disputes will be resolved only on an individual basis and not as part of any class or consolidated action.

Exceptions: Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Service.

Opt-out: You may opt out of this arbitration provision by emailing help@tigerclaw.io within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out."

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email to active operators at least 15 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

17. Miscellaneous

These Terms are the entire agreement between you and Tiger Claw regarding the Service. If any provision is unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Contact

Questions about these Terms: help@tigerclaw.io