Refund and Cancellation Policy

Effective Date: April 23, 2026

Cancellation

You may cancel your Tiger Claw subscription at any time:

• Through your account settings, or
• By emailing help@tigerclaw.io with the subject line "Cancel Subscription"

Cancellation takes effect at the end of your current monthly billing cycle. You will retain access to the Service until that date.

Refunds

Monthly subscription fees are non-refundable except where required by law. We do not issue prorated refunds for partial months.

Billing errors: If you believe you have been charged in error, contact help@tigerclaw.io within 30 days of the charge. We will review in good faith and issue a refund if the error is confirmed.

Service failures: If the Service is materially unavailable for an extended period due to our fault, contact us and we will consider service credits on a case-by-case basis.

Contact

Billing questions: help@tigerclaw.io